Frequently Asked Questions
Everything you need to know about our handcrafted mosaic art.
Are your mosaics handmade?
Yes, every piece at Mozaico is 100% handcrafted by skilled artisans using traditional techniques and hand-cut natural marble and glass tesserae.
Do you offer international shipping?
We offer worldwide shipping. Most orders are processed and shipped within 5-10 business days, and we provide tracking information once your mosaic is en route.
Can I customize a mosaic design?
Absolutely. We specialize in custom orders. You can modify the size, colors, or even provide your own image for us to transform into a unique mosaic masterpiece.
Are the mosaics suitable for wet areas like pools or showers?
Yes, our mosaics are crafted to be waterproof and heat-resistant, making them ideal for swimming pools, bathroom backsplashes, and outdoor installations.
What is your return policy?
We offer a 30-day money-back guarantee on all standard catalog items if you are not completely satisfied with your purchase. Please note that custom-made orders are non-refundable.
How do I install the mosaic once it arrives?
Your mosaic will arrive as a single piece on a mesh backing. It can be installed similarly to standard ceramic tile using thin-set mortar and grout.